#eif45 Where useful and feasible to do so, use external information sources and services while developing European public services.

is a recommendation regarding the External information sources and services component of the Conceptual model for integrated public services provision (European Interoperability Framework) .


Public administrations need to exploit services delivered outside their organisational boundaries by third parties, such as payment services provided by financial institutions or connectivity services provided by telecommunications providers. They need also to exploit external information sources such as open data and data from international organisations, chambers of commerce, etc. Moreover, useful data can be collected through the Internet of Things (e.g. sensors) and social web applications.


Source: European Interoperability Framework - Promoting seamless services and data flows for European public administrations, COM(2017)134, 23 March 2017, url (Available in the languages of the EU Member States)