Generic description:
Assesses the implications of new digital solutions. Defines the requirements and quantifies the business benefits. Manages the deployment of change taking into account structural and cultural issues. Maintains business and process continuity throughout change, monitoring the impact, taking any required remedial action and refining approach.

Competence area: e-CF area E. Manage


Proficiency levels:
e-CF level Description Profiles (CWA16458)
3 Evaluates change requirements and exploits specialist skills to identify possible methods and standards that can be deployed. Project manager
4 Provides leadership to plan, manage and implement significant ICT led business change. Business Information Manager, Enterprise architect, ICT consultant , ICT operations manager
5 Applies pervasive influence to imbed organisational change. Enterprise architect, ICT consultant

Knowledge examples (Knows /aware of/ Familiar with:)

  • K1 digital strategies
  • K2 the impact of business changes on the organisation and human resources
  • K3 the impact of business changes on legal issues

Skill examples (Able to:)

  • S1 analyse costs and benefits of business changes
  • S2 select appropriate ICT solutions based upon benefit, risks and overall impact
  • S3 construct and document a plan for implementation of process enhancements
  • S4 apply project management standards and tools