A network specialist ensures the alignment of the network, including telecommunication and/or computer infrastructure to meet the organization’s communication needs.


Manages and operates a networked information system, solving problems and faults to ensure defined service levels. Monitors and improves network performances.


Accountable (A): -
Responsible (R): Solution documentation (Network), Solution in Operation (Network) and Solution Specification (Network)
Contributor (C): Solved incident

Main tasks

  • Ensure that communication performance, recovery, and security needs meet agreed service agreement standards
  • Contribute to define network design policies, philosophies and criteria.
  • Investigate, diagnose and solve network problems
  • Use network management system tools to determine network load and model performance statistics.
  • Maintain awareness of relevant legislation affecting network security

e-CF Competences assigned

KPI Area

Level of Network Services Quality