An ICT trainer educates and trains ICT professionals and practitioners to reach predefined standards of ICT technical/ business competence.


Provide the knowledge and skills required to ensure that students are able to effectively perform tasks in the workplace.


Accountable (A): Course of instruction
Responsible (R): -
Contributor (C): ICT training policy and Training program

Main tasks

  • Conduct training needs analyses
  • Design programs to meet needs
  • Produce and/or update existing training materials (content and method)
  • Deliver effective training in classroom, on-line or informally
  • Monitor, evaluate and report effectiveness of training
  • Maintain currency of expertise on specialist subject
  • Evaluate and report student performance

e-CF Competences assigned

KPI Area

Impact of the training